TouchBase ("we," "us," or "our") is a CRM automation agency operating at touchbasenj.com. We help local service businesses automate their lead management, follow-up systems, and reputation building. Our primary contact is info@touchbasenj.com.
We collect information you provide directly to us when you use our website or contact us. This includes:
We may also automatically collect certain technical information when you visit our site, including your IP address, browser type, pages visited, and time spent on the site. This is collected through standard web analytics.
We use the information we collect to:
We do not sell, rent, or trade your personal information to third parties for their marketing purposes.
Information submitted through our contact form is received via Netlify Forms and stored securely. Information submitted through our chat widget is stored within our CRM platform (GoHighLevel) and is subject to GoHighLevel's security practices and data handling policies.
We retain your information only as long as necessary to fulfill the purposes for which it was collected, or as required by law.
Our website may use cookies and similar tracking technologies to improve your experience. These are small files stored on your device that help us understand how visitors use our site. You can control cookie settings through your browser preferences. Disabling cookies may affect some functionality of the site.
Our website uses the following third-party services which may collect data independently according to their own privacy policies:
We encourage you to review the privacy policies of these services for full details on their data practices.
Depending on your location, you may have the right to:
To exercise any of these rights, please contact us at info@touchbasenj.com and we will respond within a reasonable timeframe.
If you provide your phone number and consent to receive SMS messages from us, you may receive text communications related to your inquiry or our services. Message and data rates may apply. You can opt out at any time by replying STOP to any message we send you.
By submitting our contact form, you consent to receive SMS communications from TouchBase regarding your inquiry. We will never share your phone number with third parties for marketing purposes.
Our services are not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately at info@touchbasenj.com.
We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically. Continued use of our website after any changes constitutes your acceptance of the updated policy.
If you have any questions about this Privacy Policy or how we handle your information, please contact us: